NDIS Orders
Lexi & Me are able to assist with orders funded by the National Disability Insurance Scheme (NDIS).
Please familiarise yourself with the new definition of NDIS supports before sending through an order request.
The NDIS will only fund supports related to the impairment(s) that led to the participant’s acceptance onto the scheme. This is effective from 3 October 2024.
A new definition of NDIS supports makes it clear:
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What participants can spend their NDIS funds on
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What participants are not allowed to spend NDIS funds on
Once you have confirmed with your NDIS provider that you have adequate funding & the items you are requesting are classified as an NDIS Support, the process is very simple!
To arrange an order funded by the NDIS, please send an email to: hello@lexiandme.com.au with the below information:
- For Plan Managed: Your Plan Managers email address
- NDIS recipients name + NDIS number
- Postal address + phone number
- A list or screenshot of the products you’re wanting to purchase
Once we have all the above information, we will email you a PDF invoice. Please check all the details are correct & forward the invoice onto your NDIS provider for approval.
Please note: Your items are held for up to 14 days. If payment is not received within 14 days, your order may be cancelled. Please contact us asap if you need to extend this timeframe.
Once we have received payment, your order will be shipped with Australia Post.
All NDIS orders require a signature on delivery. If you are not home to receive your parcel, it will be taken to your nearest post office for you to collect.
Our flat rate postage offer does not apply for NDIS orders over 1kg. Postage will be calculated/charged using Australia Post’s actual pricing.
